Delivery Policy

We ship product from warehouses located in various continents. The exact time product takes to get from the warehouse to your front door is dependent on the product you order, and the country in which you live. Different products may be supplied from different warehouses and hence you may receive several deliveries to complete your one order (where you have ordered multiple products).

On most of our products (unless specified differently in the product description) we offer FREE SHIPPING and the option we use usually gets the product to your front door within 30 days of your order payment appearing in our bank account.

In general please allow 15 to 45 business days for your product to be delivered. If your order has not arrived in this timeframe please email us forwarding the order confirmation we sent you (which has all your details on it) at: order-enquiry@melly mckenzie . com (without any spaces in the address).

Our objective is to make you happy, so you come back and buy more product from us, and so that you recommend us to your friends.